OPEN: Dynamic Social Network Analysis
Email knowledge management for individuals, groups and enterprises
OPEN is intelligent software that works in the background and automatically maps experts and opinion leaders, key employees managing customer accounts and relevant vendors. A keyword-based search function lets you map knowledge networks and makes it quick and easy to find and connect with the right people, ideas and opportunities.
This solution is particularly valuable to professionals in operations, R & D, marketing and sales.
Following are key features of OPEN’s technology platform:
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Map
Accurately map knowledge networks from enterprise email, unstructured text analysis and existing collaboration systems — all in compliance with country-specific user privacy laws and company policies
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Search
Manage searches for micro-communities, experts and opinion leaders, key employees managing customer accounts and relevant vendors while complying with user privacy and security
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Connect
Connect to micro-communities and individuals with a shared interest in creating knowledge and pursuing opportunities
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Collaborate
Fosters effective collaboration by making it efficient to communicate and share knowledge across large groups, social networks or communities
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Integrate
Easily integrates with existing collaboration systems, employee directories, blogs and intranets
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Comply
Operates in compliance with internal HR and country-specific privacy and legal policies
System Requirements:
Client: Outlook 2003 or 2007
Server: IIS / Windows 2003 or 2008, MS SQL Server 2005 Standard or Enterprise edition
Delivery Models:
On-Premise or Software-as-a-Service (SaaS)